At NF Peptides, we are committed to quality, accuracy, and the integrity of every product we deliver. Our products are formulated for research purposes only, and all orders are considered final once shipped. This ensures safety, compliance, and premium product standards for our customers.
Damaged, Incorrect, or Incomplete Orders
If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery at Collins.russell64@gmail.com. Include your order number and clear photos, and our team will review the issue promptly.
If the issue is confirmed to be on our end, we will arrange a replacement or refund, depending on the situation. Refunds are processed to the original payment method and may take several business days to appear, depending on your payment provider.
No Returns on Opened Products
For safety and product integrity, opened or delivered products cannot be returned or exchanged. All NF Peptides products are intended strictly for laboratory research purposes and are not for human or animal consumption. Please review product specifications, ingredients, and guidance on our product pages before placing an order.
Cancellations
Orders can only be cancelled before shipment. Once a product has been dispatched, cancellation is no longer possible.
Our Commitment
We aim to provide a premium, reliable, and transparent experience with every order. You will be kept informed throughout the process if any issue arises with your order, ensuring peace of mind and confidence in every NF Peptides purchase.